Business Solutions

Customer Relationship Management (CRM) is a software marketing tool that helps businesses optimize contact management (with current and potential customers), sales management, productivity and more. Store information on your customers and prospects, identify service opportunities, and manage marketing campaigns in one location.

At Geek Factory, we customize your CRM to your needs and enhance your experience by focusing on what matters most to you. We are one of the few companies in Virginia that can customize and integrate your CRM system for your business.

Some of the CRM’s we work with, but are not limited to:

Automation moves information between your websites, apps, and software (like a CRM) automatically, so you can focus on your most important work. Think of the most repetitive task that you or your team has to do every day, or even multiple times a day, thats an area that we can look into automating. Saving you time and money that can be used in other areas of your business.

Some examples of automation, but are not limited to:

• Connect your CRM with your email so that you can see how many times you have integrated with them and what comes next.
• Track how a customer interacts with your website after a marketing email is sent. Then send them another email based there interaction and close a sale
• And so much more, you name it we can automate it!